Building Trust with Smart Technology: Why Compliance Matters

Date Posted: April 02nd, 2025

In a recent SC Media article, Udi Levy, Chief Product, Marketing, and Strategy Officer at Penlink, underscores the critical importance of data integrity in today’s digital landscape. Artificial Intelligence (AI) is reshaping the way we live, work, and even how communities stay safe. For public safety work, AI offers a powerful way to improve decision-making, streamline investigations, and deliver better service to the public.

To truly unlock the benefits of AI, it should be used responsibly and compliantly. When done right, compliant AI becomes a win-win, for law enforcement professionals and the communities they serve.

AI That Supports Smarter, Faster Work

One of the biggest strengths of AI is its ability to process large amounts of information quickly. Tasks that used to take hours, like reviewing evidence or organizing case files, can now be handled in minutes. That means officers and investigators can spend less time on paperwork and more time focusing on the human side of policing.

Organizations are using AI-powered tools to help automatically transcribe audio, search through documents, and analyze public records. These time saving tools not only boost efficiency but also help ensure that sensitive data is handled properly.

Prioritizing Ethics and Compliance

When using AI, it’s not just about what technology can do, it’s also about what it should do. That’s where responsible, ethical AI use comes in.

A high level of transparency and traceability helps ensure that the analyzed items are properly documented, easy to verify, and handled with integrity.

Compliant AI systems are designed with protection layers and accuracy in mind. They undergo regular checks to ensure they’re working as intended. Agencies are working with legal and community advisors to make sure their AI tools are used in a way that is secure, transparent, and consistent with their critical missions.

Human Judgment Still Leads the Way

AI isn’t here to replace people, it’s here to assist them. The most effective use of AI in law enforcement happens when it supports, not replaces, human judgment. Think of it like a super-smart assistant: it can suggest patterns, surface useful data, and handle routine tasks, but the final decisions still rest with experienced professionals who understand the context.

A Safer, More Transparent Future

When AI is used responsibly and compliantly, it helps build trust. Communities can feel confident knowing that technology is being used not just to keep them safe, but to do so in a way that respects their rights and values. And law enforcement professionals gain tools that help them do their jobs more effectively and with greater accuracy.

In short, compliant AI isn’t just about following the rules, it’s about creating better outcomes for everyone. When used thoughtfully, AI can make security work smarter, more efficient, and more aligned with the needs of the people it serves.